Terms of Use

These Terms of Use ("Terms") are a legal agreement between you (and, if applicable, the business you represent) and the sole trader trading as Swiftscope, ABN 13 829 040 278 ("Swiftscope", "we", "us"), governing your access to and use of the swiftscope.com.au website and the Swiftscope quoting and job management platform (together, the "Service").

By creating an account, or by accessing or using the Service in any way, you agree to be bound by these Terms and our Privacy Policy. If you don't agree, don't use the Service. If you're accepting these Terms on behalf of a business, you confirm you have the authority to bind that business.

Swiftscope is a subscription software platform that helps trade businesses (electricians, plumbers, carpenters, roofers, and other trades) build quotes, manage jobs, track materials and job costing, schedule work, and optionally connect to third-party services such as Xero. Swiftscope also operates a public directory that lets homeowners find tradies and submit quote requests.

We may add, change, or remove features from time to time. We'll try to give reasonable notice of changes that materially reduce functionality you're actively paying for.

• You must be at least 18 years old and have the legal capacity to enter into a contract to create an account.
• You're responsible for keeping your login credentials confidential and for all activity that occurs under your account.
• You must provide accurate, current information when you register, and keep it up to date.
• If you invite team members to your account, you're responsible for their use of the Service under your subscription, and for having any necessary authority to give them access to your business data.
• Notify us immediately at team@swiftscope.com.au if you suspect unauthorised use of your account.

• New accounts start with a free trial period (currently 7 days), after which continued use requires an active paid subscription.
• Fees are as set out on our pricing page or in your account at the time you subscribe, and are charged in advance on a recurring basis (e.g. monthly or annually) until you cancel.
• Payment is processed by our third-party payment processor, Stripe. We don't store your full card details.
• We may change our fees from time to time. We'll give you reasonable advance notice of any price increase that affects your subscription before it takes effect.
• You can cancel your subscription at any time from your account settings; cancellation takes effect at the end of your current billing period, and we don't provide refunds for partial periods except where required by law (including the Australian Consumer Law).
• If a payment fails, we may suspend or limit access to the Service until the outstanding amount is paid.

You agree not to:

• Use the Service for any unlawful purpose, or in a way that infringes the rights of others.
• Attempt to gain unauthorised access to the Service, other accounts, or our systems, including by circumventing rate limits, security measures, or usage quotas.
• Upload content you don't have the right to upload, or that is defamatory, fraudulent, or infringes someone else's intellectual property or privacy.
• Use the Service to send unsolicited communications (spam) to homeowners or any other person.
• Reverse-engineer, decompile, or attempt to extract the source code of the Service, except to the extent applicable law gives you the right to do so.
• Use automated means (bots, scrapers) to access the Service outside of the interfaces and APIs we provide.
• Resell or provide the Service to third parties as your own product without our written consent.

We may suspend or terminate accounts that breach this section, with or without notice depending on the severity of the breach.

You (or, where you enter client details on behalf of your own customers, your business) retain ownership of the content and data you input into Swiftscope, including quotes, price book items, job records, client details, drawings, photos, and voice recordings ("Your Content").

You grant us a licence to host, store, process, and display Your Content solely as necessary to provide the Service to you, including sending relevant portions of Your Content to our AI provider (Anthropic, via the Vercel AI Gateway) when you use an AI-assisted feature such as drawing analysis or voice quoting. We don't use Your Content to train our own or third-party AI models, and we don't sell it.

If you enter another person's personal information into Swiftscope (for example, a client's name and address on a quote), you're responsible for having a lawful basis to collect and use that information, and for complying with your own obligations under applicable privacy law with respect to it.

You're solely responsible for the accuracy of quotes, pricing, and job information you create using the Service. Swiftscope provides tools to help you build and calculate quotes, but doesn't review, approve, or warrant the accuracy of any quote, estimate, or price you generate - that professional responsibility remains yours.

Features that use AI (drawing analysis, voice-to-quote, and the business assistant) are provided as a convenience to speed up quote building. AI-generated output - including detected item counts, labour hour estimates, and suggested pricing - may contain errors and should always be reviewed and confirmed by you before being sent to a client. We're not liable for loss arising from undetected inaccuracies in AI-generated content that you didn't review before relying on it.

The Service may integrate with third-party services you choose to connect, such as Xero. Your use of those third-party services is governed by their own terms and privacy policies, and we're not responsible for their availability, accuracy, or conduct. We'll try to keep integrations working reliably, but a third party changing or discontinuing their API may affect the integration's availability.

Homeowners can browse tradie profiles in our public directory and submit quote requests. Swiftscope passes on quote requests to relevant tradies but is not a party to, and takes no responsibility for, any agreement, quote, or work carried out between a homeowner and a tradie. We don't vet, license, insure, or guarantee the work of any tradie listed on the platform.

Swiftscope and its licensors own all intellectual property rights in the Service itself (the software, design, branding, and underlying technology), excluding Your Content. Nothing in these Terms transfers any of our intellectual property to you, except the limited right to use the Service in accordance with these Terms.

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we exclude all warranties, express or implied, about the Service, including any warranty that it will be uninterrupted, error-free, or fit for a particular purpose. Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, or right you have under the Australian Consumer Law or equivalent New Zealand consumer protection law that cannot lawfully be excluded.

To the maximum extent permitted by law, and subject to Section 11, Swiftscope's total liability to you arising out of or in connection with these Terms or the Service, however arising (including in contract, tort, or under statute), is limited to the total fees you paid us in the 12 months immediately preceding the event giving rise to the claim. We're not liable for any indirect, consequential, or special loss, including loss of profits, loss of business, or loss arising from quotes, estimates, or pricing you generated using the Service.

You agree to indemnify and hold Swiftscope harmless against any claim, loss, or liability arising from your breach of these Terms, your misuse of the Service, or Your Content, except to the extent caused by our own negligence or breach of these Terms.

You may stop using the Service and close your account at any time via your account settings. We may suspend or terminate your access to the Service if you breach these Terms, if required by law, or on reasonable notice for any other reason (for example, if we discontinue the Service). On termination, your right to use the Service ends, and Your Content will be handled in accordance with our Privacy Policy (including the 30-day recovery window described there).

We may update these Terms from time to time. If we make a material change, we'll give you reasonable notice by email or an in-app notice before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

These Terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of Victoria, Australia, without prejudice to any mandatory consumer protection rights you may have under New Zealand law if you're a New Zealand-based user.

Questions about these Terms can be sent to:

Swiftscope (sole trader)
ABN: 13 829 040 278
Location: Melbourne, Victoria, Australia
Email: team@swiftscope.com.au